Multi-factor Authentication (MFA/2FA)

How to enable MFA on your Juni account

Setup

As setting out Multi-factor authentication is required for all users, you will be automatically redirected to the following screen in your second login to set up your 2FA: 

The default 2FA provider is using a one-time-code provider, like Google Authenticator or 1Password

You need to scan the code using your one-time code provider of choice (Google Authenticator, 1Password, ...) and enter the one-time code that is generated to activate the 2FA. 


You will need to provide a temporary code from your provider in each login and when making important actions, like transferring money from your account. 

Adding MFA on Mobile device

If you can't scan the QR code, e.g. if you're doing the process from mobile, you can press "Trouble Scanning?" to get the code and paste it into your favourite authenticator app.

SMS as one-time password provider

Alternatively, you can choose "Try another method" > "SMS" and use your phone number to receive one-time passwords. 

 

Login with Biometrics

After you added a multi-factor provider, either through one-time codes or SMS, if your device supports biometric identification, like Touch ID or Face ID, you have the option to enable that too for faster login.

Reset MFA / 2FA

Resend activation link

If you need to reset your MFA provider or you want to get the link again (if it's expired for example), you can do so by contacting your account manager or our help centre and we will help you.