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How do I set up multi-factor authentication?

Updated today

Overview

Multi-factor authentication (MFA) provides an extra layer of security for your Juni account. By setting up MFA, you ensure that only you have access to your account and that your financial information stays secure. This guide shows you how to activate MFA using your preferred method.


How to

When you log in for the second time, you'll be prompted to set up multi-factor authentication (MFA) to secure your account. You can choose one of two methods.

Option 1: Use an authenticator app (recommended)

The most secure method is to use an authenticator app (e.g. Google Authenticator or similar), which generates a one-time code each time you log in.

  1. Download an authenticator app on your mobile phone

  2. Open the authenticator app and scan the QR code shown in Juni

  3. Enter the one-time code generated by the app

  4. Multi-factor authentication is now active

Option 2: Use SMS

Alternatively, you can choose to receive one-time passwords via SMS

  1. Juni will send a one-time code to the phone number linked to your account

  2. Enter the code you receive via SMS

  3. Multi-factor authentication is now active


Frequently Asked Questions

What if I lose my phone or can't access my authenticator app?

If you can't log in because you don't have access to your phone or authenticator app, contact our support team support@juni.co. We'll help you regain access.

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