Overview
Keeping your card information updated in Juni is easy and important for your payments to function smoothly. Follow these steps to change your phone number or address for all your Juni cards.
How to
How to change your phone number for 3DS
Follow these steps below:
Log in to Juni
Click on Money > Cards
Choose the right card to you wish to edit
Click on edit icon next to the phone number
Enter the new phone number and click on Save
The new phone number should appear
Note: that only Admin users can change the phone number.
How to change the address attached to a Juni Card
To change an address connected to one or more of your cards, you need to contact our support team via chat or by email at support@juni.co.
You need to provide the card token of each card in order for us to help you. The card token can be found on the card viewer bottom.
Frequently Asked Questions
Can I change the phone number on which I receive an SMS?
Can I change the phone number on which I receive an SMS?
We send you an SMS with a 6 digit code to approve transactions. The phone number can be changed.
How will I know if someone has unauthorised access to my account and they have changed the phone number on my card?
How will I know if someone has unauthorised access to my account and they have changed the phone number on my card?
An email notification is sent to you when you request a phone number change. If you have received such an email but have not changed your phone number, please contact our support team immediately.