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How to maintain full access to your Juni account
How to maintain full access to your Juni account

Ensuring continuous service with sufficient funds

Giuseppe Leoni avatar
Written by Giuseppe Leoni
Updated over a week ago

To keep your Juni account running smoothly and ensure you have uninterrupted access to all features, it's important to maintain sufficient funds to cover your subscription plan. This article will guide you through what happens if your account has insufficient funds and how to restore full functionality.

What happens if your account has insufficient funds?

If your account balance is insufficient to cover the cost of your subscription for two consecutive invoice cycles, some functionalities of your Juni account will be temporarily limited. Specifically, your cards will be frozen, and you will have restricted access to certain features.

Even with limited functionality, you will still have access to the following features:

  • Access due invoices: You can view any outstanding invoices for your Juni subscription.

  • See bank balance: You can check your current bank balance.

  • See transactions: You can review your transaction history.

  • Top up your account: You can add funds to your account to restore full access.

How to restore full access to your Juni account

To regain full access to your Juni account and reactivate your cards, simply top up your account with the necessary funds to cover your subscription. Please note that it may take some time for the money to reach your Juni account. Once the funds are received, your account will be fully reactivated.

If you have any questions or need further assistance, please don't hesitate to contact our support team at support@juni.co. We're here to help!

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